General Terms and Conditions
§ 1 Successful Placement
(1) Placement is deemed successful when the applicant receives a binding offer of admission from one of the universities selected in the agreement, regardless of whether the applicant accepts the offer or commences their studies.
§ 2 Obligations of the Applicant and Cost Guarantee
(1) The applicant agrees to:
- provide all required documents in full and on time,
- participate in agreed entrance tests or other selection procedures.
(2) If the applicant fails to cooperate (e.g. incomplete documents, cancellation of appointments, or withdrawal from the process), the agent may terminate the collaboration. Services already rendered may be charged on a pro-rata basis.
(3) The parent named in the agreement agrees to assume full liability for all costs under this agreement (placement fee as per the respective contract) in the event of the applicant’s insolvency or default. This applies in particular where the applicant is a minor and therefore lacks full legal capacity.
§ 3 Placement Fee and Payment Terms
(1) The placement fee equals one year’s tuition fee at the chosen university. A separate arrangement applies for the Foča location. Any deviating terms in the individual agreement take precedence.
(2) No deposit is required. The placement fee is payable within 7 days of receiving an offer of admission and an invoice from the agent. The invoice is issued upon receipt of the offer by the agent.
(3) In the event of late payment, default interest of 5 percentage points above the applicable base interest rate will be charged.
§ 4 Refund
(1) If no place at any of the chosen universities is obtained with the agent’s assistance, and the applicant has fulfilled all cooperation obligations, no placement fee is due.
(2) The placement fee remains due and is not refunded if:
a) The applicant fails to fulfil their cooperation obligations (e.g. withdrawal, incomplete documents),
b) The applicant receives an offer from a chosen university but declines it or does not commence studies,
c) The applicant concurrently receives a university place elsewhere (in this case, the obligation to pay the placement fee only lapses if no place at any of the chosen locations was obtained).
§ 5 Right of Withdrawal
(1) The applicant may withdraw from this agreement within 14 days of conclusion without giving reasons.
(2) Withdrawal must be submitted in writing to:
Marcel Kloos
Zähringerstrasse 23
CH-3012 Bern, Switzerland
(3) Timely dispatch of the withdrawal notice is sufficient to meet the deadline.
(4) Consequences of withdrawal: Upon timely withdrawal, both parties are released from their obligations. Any payments already made will be refunded by the agent within 14 days to the original payment method. Services already rendered may be charged on a pro-rata basis.
§ 6 Liability
(1) The agent is not liable for decisions made by third parties, in particular rejections by universities or decisions by visa authorities.
(2) The agent’s liability is limited to acts of wilful misconduct and gross negligence.
§ 7 Final Provisions
(1) Swiss law applies.
(2) The place of jurisdiction, to the extent legally permitted, is Bern, Switzerland.
(3) Any amendments or additions to this agreement must be made in writing.
(4) Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected. The parties undertake to replace the invalid provision with a valid arrangement that comes as close as possible to the intended economic purpose.